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Web Site Updated:02/24/2010
Hamilton's Shipping Policy
Hamilton's Online Sales Policies and Procedures
Online Sales | Return of Goods |
Warranty Claims
Hamilton's Web Site Privacy Policy
Information Use
| Cookies | E-mail |
Web-based Forms
Hamilton's Disclosure and Nondisclosure of Information
Special
Offers and Updates | Newsletter |
Service Announcements |
Customer Service | Sharing |
Legal Disclaimer |
Aggregate Information |
Third Party Advertising |
Third Party Intermediaries |
Service Providers |
Business Transitions |
Choice/Opt-out | Links |
Surveys & Contests |
Tell-A-Friend |
Contractor-Locator Program |
Security |
Supplementation of Information |
Information Verification | Purchasing
History | Enhancement of
Marketing Profile |
Correcting/Updating/Deleting/Deactivating Personal Information |
Notification of Changes
Your Acceptance of Hamilton's Terms
Your
Acceptance of These Terms | Copyright Policy
| Limitation of Liability
|
Limited One-Year Replacement Parts Warranty |
Contact Information
Shipping Policy
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HAMILTON HOME PRODUCTS, INC. DOES NOT SHIP TO ANY ADDRESS
OUTSIDE OF THE CONTINENTAL UNITED STATES
Shipping Specials
Free UPS Standard Ground Shipping & Handling
on all online orders subtotaling $50.00 (before tax) or more, Hamilton Home
Products, Inc. will pay for UPS Standard Ground Shipping & Handling, at no
additional charge to you.
(Rules and Restrictions)
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All orders received after 11:00 AM (EST) will be processed on the
next business day.
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Applies only to online orders (Continental U.S. Only) subtotaling
(before taxes) $50 or more of merchandise, at the Hamilton Home Products, Inc.
and the Hamilton Parts Express© websites.
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Free UPS Standard Ground Shipping & Handling
does not include certain special order items, certain oversize items,
gift certificates, and any products that do not indicate free shipping. |
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Applies to U.S. delivery addresses in the 50 states only,
including Alaska and Hawaii, but is subject to other geographic shipping
restrictions that may apply to particular products.
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Applies to United States ZIP Codes only.
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May be used in conjunction with a promotional certificate. The
qualifying amount is the total amount of the products purchased before the
promotional certificate is applied.
Please note: Hamilton reserves the right to
exclude some products that require additional shipping charges which include, but
are not limited to, oversized dimensions, dimensional weight, and multiple item
shipping.
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You will not receive FREE UPS Standard Ground Shipping & Handling
if any eligible orders are
canceled, bringing the sub-total (before taxes) below $50. |
We reserve the right to change or discontinue FREE UPS Standard
Ground Shipping & Handling at any time.
Tracking
Hamilton Home
Products, Inc. uses the United Parcel Service (UPS) to ship all items
possible according to UPS' weight and size allowances. In the event that a
item must be shipped via freight carrier or other transport service,
additional terms may apply. Hamilton will attempt to contact you, prior to
processing your order, to notify you of these charges and request your
acceptance.
Hamilton
reserves the right to utilize tracking services provided by third party
shipping companies in order to ensure time-in-transit, time of delivery,
proof of delivery, and delivery location. Personally identifiable
information will be used when performing tracking services. Hamilton also
reserves the right to retain and withhold sensitive tracking information,
for various security reasons, but will attempt to track or locate shipments
in question.
Online Sales Policies and
Procedures
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purchases made through Hamilton Home Products, Inc. are subject to review
and approval by a Hamilton Representative prior to shipment of each order.
It is the purchaser's responsibility to provide complete and accurate
information to Hamilton for the purpose of quality assurance, as well as
accurate billing and shipping.
Hamilton
reserves the right to verify any and all information provided to ensure
accuracy, validity, and to resolve any issues or concerns about any order in
question. Hamilton reserves the right to contact the purchaser prior to
processing any order, therefore, the information collected during the
ordering process may be used in such a way.
Hamilton, when
contacted, will attempt to assist the purchaser in verifying proper order
placement. The purchaser should always refer to the Model and Serial Number
of their equipment prior to placing an order or contacting Hamilton for
assistance. In the event that Hamilton, makes an error, Hamilton will make
every effort to correct the order in a reasonable and timely manner. Hamilton is NOT
responsible for orders placed incorrectly by the purchaser. (See Hamilton's
Return Policy.) While Hamilton makes every effort to ensure proper order
placement, it is ultimately the purchaser's responsibility to ensure that
the goods are being ordered correctly.
All "In-stock"
items are generally shipped within 24 hours (excluding weekends and
holidays). "Special Orders" for items (not in stock) will take longer, based
on availability and shipping location and may be subject to additional
shipping and handling charges.
Return of Goods
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Always check your order, its
contents, packaging, and all printed material to ensure you have received
your order correctly, prior to contacting Hamilton.
Returns/Exchanges
All returns and exchanges must be made within 30 days of
purchase and require a Return
Authorization Number (RA#) to be issued by Hamilton Home Products,
Inc. or they will be refused.
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To obtain a Return Authorization Number, you must
contact Hamilton’s Customer Service Department at 1-800-879-0123, Monday thru
Friday from 8:30am to 5pm EST.
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No merchandise will be returned or exchanged
beyond 30 days of the Original Delivery Date (the date the order is delivered to
the customer).
If you are not satisfied with
your purchase, you may, after obtaining a Return Authorization Number (RA#),
exchange or return the merchandise for a refund for the Exact Cost of
merchandise (less all Shipping & Handling Charges). Sales Tax (where
applicable) will only be credited for uninstalled, undamaged, and non-defective goods.
Restocking fees* may apply.
All returned merchandise must
be free from damage of any kind and be in its original factory box with all
original packing materials, warranty cards, manuals, accessories, in sellable
condition.
All returns are subject to inspection upon receipt by Hamilton,
prior to issuing credit. Hamilton will not authorize or issue credit for
any items that have been damaged, previously installed, or misused in any way.
All merchandise items are Final
Sale. All Returns/Exchanges must be double boxed (manufacturers box must be
inside of another box designed for shipping) with the RA # written clearly on
the outer box accompanied by a note explaining why the product is being returned
in the original merchandise's box.
Defective/Warranty Returns
All Hamilton parts, unless
otherwise stated, are OEM. These items are given a 1 Year Limited Replacement
Parts Warranty. If any of these items are deemed defective, they will be covered
exclusively by the manufacturer’s warranties and you must contact Hamilton prior
to any warranty claims or returns. (The 1 Year Limited Replacement Parts
Warranty is listed at the end of this document.) This warranty does not
include wear items such as evaporator pads, or items that require periodic
replacement as routine maintenance.
Damaged Returns
We make every effort to prevent
shipping damages; if your package appears damaged upon receipt, immediately
contact Hamilton’s Customer Service Department at 1-800-879-0123. All items
damaged during transit, require a Shipping Claim to be filed with the carrier
(UPS or Freight Company). If merchandise is to be returned, it must be returned
double boxed (manufacturers box must be inside of another box designed for
shipping) with the RA # written clearly on the outer box accompanied by a note
explaining why the product is being returned in the original merchandise's box.
Order Error Returns
If Hamilton determines that
the purchaser has placed an order or part of an order in error,
returns will be subject to a Restocking Fee (See
Restocking Fees) for all non-defective unopened merchandise. In the event
that Hamilton makes an error due to an order discrepancy, Hamilton will make
every effort to correct the order in a reasonable and timely manner.
Restocking Fees
All returns are subject to a 15 percent
restocking fee for all non-defective unopened merchandise. If the return does
not include all the original parts, accessories, or the packaging is not is new
sellable condition; Hamilton reserves the right to either charge an additional fee for the missing
materials or refuse the return.
Warranty Claims
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Please Note:
Warranty Claims cannot be made online.
Hamilton Home Products, Inc. must be contacted at 1-800-879-0123, prior to
any Warranty Claim and reserves the right to proceed as follows:
You should have the following information
available before contacting Hamilton:
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Customer
Name
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Shipping
Address
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Billing
Address
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Contact
Telephone Number
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Unit Model
and Serial Number (where applicable)
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Proof of
Purchase/ Proof of Installation Service Information
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Method of
Payment (where applicable)
As Hamilton administers the full manufacturer's
warranty in accordance with their policies and procedures, Hamilton reserves
the right to review and approve or decline all warranty claims and
submissions.
Hamilton Home
Products, Inc. offers replacement parts for Hamilton equipment.
Hamilton does
not offer monetary reimbursement for failed or defective items after use or
installation.
Hamilton, at
its discretion, will provide appropriate replacement parts, free of charge,
less shipping, with special instructions for any returns (where applicable).
Hamilton Home
Products, Inc. DOES NOT make any guarantee for any parts used or installed
into equipment other than the OEM equipment, nor those parts installed or
used in any way other than specified by the manufacturer.
Hamilton's
Web Site Privacy Policy
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Information Use
Hamilton uses customer/user information for the
purpose of providing customer service, including but not limited to:
order placement, transaction
processing, warranty claims and service, technical assistance, and for
acting as liaison for customers/users with manufacturers and their
respective departments, retail centers, and companies directly or indirectly
involved with Hamilton’s products. Hamilton will
not share personally identifiable information with these outside
organizations unless required to do so in order to assist the customer/user.
Cookies
A cookie is an
extremely small text file that resides on the customer’s/user's hard drive,
created at the request of the Web server to track specific information.
Pages on the Hamilton Web site may use cookies.
E-mail
Any information
collected within the context of an email inquiry or comment submitted to
Hamilton will only be used for the expressed purpose of responding to your
inquiry or comment. We collect personally identifiable information only if
specifically and knowingly provided by you. Hamilton may redirect the
message to another agency or person who is in a better position to answer
the question.
Web-based Forms
Hamilton uses
Web-based forms for various reasons. Personally identifiable information
collected from these forms has a specified use (e.g., customer service
inquiry, registration, survey response, etc.) and the information is
generally used by Hamilton for that purpose only.
Disclosure and
Nondisclosure of Information
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Communications
from Hamilton Home Products, Inc.
Special Offers and Updates
Hamilton may
occasionally send customers/users information on products, services, special
offers, and a newsletter. Out of respect for the privacy of our
customers/users we present the option to not receive these types of
communications. Please see the Choice and Opt-out sections.
Newsletter
If a
customer/user wishes to subscribe to our newsletter, we ask for information
such as name and email address. Out of respect for the privacy of our
customers/users we present the option to not receive these types of
communications. Please see the Choice and Opt-out sections.
Service Announcements
On rare occasions it is necessary to send out a
strictly service related announcement. For instance, if our service is
temporarily suspended for maintenance, we might send customers/users an
email. Generally, customers/users may not opt-out, though they can
deactivate their account. However, these are not promotional in nature.
Customer Service
Hamilton
understands the importance of Customer Service. Hamilton may be contacted by
email or by telephone: 1-800-879-0123.
We promise
to treat each customer with the respect and efficiency they deserve.
Hamilton usually responds to emails within 24 hrs (Monday - Friday). If an
accurate response requires more than 24 hours, we will make every effort to
inform you.
Sharing
Hamilton will
use personally identifiable information for the purpose of conducting
warranty claims, order placement, troubleshooting, and account maintenance.
Hamilton does contact manufacturers, retailers, and technical service
departments for the purpose of meeting the needs of our customers/users, and
will provide personally identifiable information to these companies and
their affiliates, as necessary, to assist our customers/users. (See
“Information Use”)
Legal Disclaimer
Though we make
every effort to preserve customer/customer/user privacy, we may need to
disclose personal information when required by law wherein we have a good
faith belief that such action is necessary to comply with a current judicial
proceeding, a court order or legal process served on Hamilton Home Products,
Inc.
Aggregate Information (non-personally
identifiable)
We share
aggregated demographic information with our partners and affiliates. We
share information regarding but not limited to: page visits, file requests,
daily/weekly/monthly statistics, general inquiries regarding Hamilton’s
products, technical issues (regarding
Hamilton’s Web
site), and hyperlink tracking. This shared information is not linked to any
personally identifiable information. Hamilton may share this information
with interested parties including but not limited to retail chains,
manufacturers and their respective departments, and marketing organizations.
Any marketing organizations used by Hamilton are given only the information
needed to perform services for Hamilton. These organizations are not
permitted to use this information for any secondary purposes.
Third Party Advertising
Hamilton does
not use third party advertising for this site. Therefore, Hamilton does not
share personally identifiable information with third party organizations
unless for the express purpose of providing Customer Service.
Third Party Intermediaries
We provide
personally identifiable information to a credit card processing company to
bill customers/users for goods and services. This company does not retain,
share, store or use personally identifiable information.
Service Providers
We partner with manufacturers,
retailers, and service companies, to provide specific services.
(For example, we contact furnace and air conditioning
manufacturers when assisting our customers with warranty claims or technical
assistance. We contact our retail partners when assisting customers/users
with order placement.)
When
customers/users sign up for these particular services, we share names, or
other contact information such as names, addresses, phone numbers, and (when
applicable) sales/payment information that is necessary for the third party
to provide these services. These third party service providers are not
allowed to use personally identifiable information except for the purpose of
providing these services.
Business Transitions
In the event
Hamilton Home Products, Inc. goes through a business transition, such as a
merger, being acquired by another company, or selling a portion of its
assets, customers’/users’ personal information will, in most instances, be
part of the assets transferred.
Customers/users
will be notified via email, phone, written correspondence, or prominent
notice on our Web site, for 30 days prior to a change of ownership or
control of their personal information. if as a result of the business
transition, the customers’/users’ personally identifiable information will
be used in a manner different from that stated at the time of collection
they will be given choice consistent with our notification of changes
section.
Choice/Opt-out
Our
customers/users are given the opportunity to ‘opt-out’ of having their
information used for purposes not directly related to our site at the
point where we ask for information. For example, our order form has
“comments box” so customers/users who buy a product from us, but don’t want
any marketing material, can request to keep their email address off of our
lists.
Customers/users
who no longer wish to receive our newsletter and promotional communications
may opt-out of receiving these communications by replying to unsubscribe in
the subject line in the email.
Customers/users can also email us at
contactus@hamiltonhomeproducts or the
customer/user may contact us at 1-800-879-0123 or by mail at P.O. Box 185
Canal Winchester, Ohio 43110 to opt-out.
Customers/users of our site are always notified
when their information is being collected by any outside parties. We do this
so our customers/users can make an informed choice as to whether or not they
should proceed with services that require an outside party.
Links
This Web site
contains links to other sites. Please be aware that Hamilton Home Products,
Inc. is not responsible for the privacy practices of such other sites. We
encourage our customers/users to be aware when they leave our site and to
read the privacy statements of each and every Web site that collects
personally identifiable information. This privacy statement applies solely
to information collected by this Web site.
Surveys & Contests
From
time-to-time our site requests information from customers/users via surveys
or contests. Participation in these surveys or contests is completely
voluntary and the customer/user therefore has a choice whether or not to
disclose this information. The requested information typically includes
contact information (such as name, email, phone number, and shipping
address), and demographic information (such as zip code).
Contact information will be used to notify the
winners and award prizes. Survey information will be used for purposes of
monitoring or improving the use and satisfaction of this site.
Customers’/users’ personally identifiable information is not shared with
third parties unless we give prior notice and choice. Though we may use an
intermediary to conduct these surveys or contests, they may not use
customers’/users’ personally identifiable information for any secondary
purposes.
Tell-A-Friend
If a customer/user elects to use
our referral service for informing a friend about our site, we ask them for
the friend’s name and email address. Hamilton will automatically send the
friend a one-time email inviting them to visit the site. Hamilton stores
this information for the sole purpose of sending this one-time email and
tracking the success of our referral program. The friend may contact
Hamilton at
contactus@hamiltonhomeproducts.com to request the
removal of this information from our database.
Contractor-Locator Program
Hamilton Home
Products, Inc. provides a Contractor-Locator service to Hamilton’s
customers/user’s. Hamilton will use personally identifiable information to
locate, contact, and discuss with independent contractors near the
customer/user. Hamilton will use personally identifiable information to
perform this service.
The information
used usually consists of Names, Addresses, Phone Numbers, and other
information necessary to refer the contractor to the customer, and to
qualify the potential of each referral. Hamilton Home Products, Inc.
reserves the right to retain, store, and follow-up information provided by
the customer/user for the purpose of quality assurance.
Security
Hamilton takes
every precaution to protect our customers’/users’ information. When
customers/users submit sensitive information via the Web site, their
information is protected both online and off-line.
When our
registration/order form asks customers/users to enter sensitive information
(such as credit card number and/or social security number), that information
is encrypted and is protected with the best encryption software in the
industry - SSL.
While on a secure page, such as our order form,
the lock icon on the bottom of Web browsers such as Netscape Navigator and
Microsoft Internet Explorer becomes locked, as opposed to Unlocked, or open,
when users are just ‘surfing’. While we use SSL encryption to protect
sensitive information online, we also do everything in our power to protect
customer/user-information off-line. All of our customers’/users’
information, not just the sensitive information mentioned above, is
restricted in our offices.
Only employees
who need the information to perform a specific job (for example, our billing
clerk or a customer service representative) are granted access to personally
identifiable information. Our employees must use password-protected software
when they leave their desk. When they return, they must re-enter their
password to re-gain access to user information. Furthermore, ALL employees
are kept up-to-date on our security and privacy practices.
Every time new
policies are added, our employees are notified and/or reminded about the
importance we place on privacy, and what they can do to ensure our
customer’s/users’ information is protected.
If users
have any questions about the security at our Web site, customers/users can
send an email to
contactus@hamiltonhomeproducts.com .
Supplementation of Information
In order for this Web site to properly
fulfill its obligation to customers/users it may be necessary for us to
supplement the information we receive with information from 3rd party
sources.
Information Verification
We use third
party companies and software to verify such information as warranty status,
shipping information, and credit card verification.
Purchasing History
In order for Hamilton to enhance its ability to
tailor the site to a customer’s/user’s preference, we combine information
about the purchasing habits of customers/users with similar information from
our suppliers, to create a personalized user profile.
When a customer/user makes a purchase from
Hamilton, we collect and store personal information about these purchases
for warranty, billing, shipping, and customer service purposes. Hamilton
does not share this information with Third Party Advertisers.
Hamilton may share this information with the
manufacturers and their respective departments for warranty registration,
customer services, and technical services.
For warranty purposes, some manufacturers and
their respective departments require detailed information about the
purchase, installation, maintenance, and service of Hamilton equipment. When
this information is required, Hamilton Home Products, Inc. will notify the
customer/user of the applicable policies and procedures and obtain the
required information from the customer/user.
Enhancement of Marketing Profile
We use third party marketing data and add it to
our existing user database to better target our advertising and provide
pertinent offers we think our customers/users would be interested in. We use
this information to enhance or overlay the ‘profile’ of individual
customers/users. This aggregate marketing data is therefore tied to the
customers’/users’ personally identifiable information. See also the
“Profile.”
Correcting/Updating/Deleting/Deactivating Personal Information
If a user’s personally
identifiable information changes (such as zip code, phone, email or postal
address), or if a user no longer desires our service, we provide a way to
correct, update or delete/deactivate users’ personally identifiable
information. This can usually be done by contacting Hamilton Home Products,
Inc. via telephone (1-800-879-0123), email
contactus@hamiltonhomeproducts.com, or by mail
(P.O. Box 185 Canal Winchester Ohio 43110).
Notification of Changes
If we decide to change our privacy policy, we
will post those changes to this privacy statement, and other places we deem
appropriate so our customers/users are always aware of what information we
collect, how we use it, and under what circumstances, if any, we disclose
it.
We will use information in accordance with the
privacy policy under which the information was collected. If, however, we
are going to use users’ personally identifiable information in a manner
different from that stated at the time of collection we will notify
customers/users via email, phone, or mail. Customers/users will have a
choice as to whether or not we use their information in this different
manner. However, if users have opted out of all communication with the site,
or deleted/deactivated their account, then they will not be contacted, nor
will their personal information be used in this new manner.
In addition, if we make any material changes in
our privacy practices that do not affect user information already stored in
our database, we will post a prominent notice on our Web site notifying
users customers/users of the change. In some cases where we post a notice we
will also email customers/users, who have opted to receive communications
from us, notifying them of the changes in our privacy practices.
It is the responsibility of the participants of
the Hamilton Home Products, Inc. Web site to check for policy changes. By
using this Web site, you agree to accept Hamilton Home Products, Inc.
policies past and present. If you have not reviewed present policies, use of
the Hamilton Home Products, Inc. Web site shall be deemed legally binding
and conclusive.
Your Acceptance of These Terms
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By using
this Web site, you have agreed to and accept Hamilton Home Products, Inc.'s
posted policies. If you do not agree to the entire body of Hamilton Home
Products, Inc. policies, please do not use the Web site.
Copyright Policy
The entire contents of the Hamilton Home Products, Inc. Web
site are
Copyright© 2008 Hamilton Home Products, Inc. All Rights
Reserved
No part of this work may be copied, reproduced,
or translated in any form or medium without the prior written consent of
Hamilton Home Products, Inc. except where specifically noted. No portion of
this work may be copied or sold, either by itself or as part of larger work,
without the express written permission of Hamilton Home Products, Inc. This
restriction covers all publication media including, but not limited to,
electronic media, images, prints, written content, or intellectual property.
All rights reserved.
To obtain permission to reproduce the
information (text or graphics) contained on the Hamilton Home Products, Inc.
Web site for any purpose, submit the specifics of your request in writing
to, Hamilton Home Products, Inc., PO Box 185, Canal Winchester, Ohio 43110.
Limitation of Liability
Neither Hamilton Home Products, Inc. nor any of
its subsidiaries or affiliated entities, assigns, agents, or employees,
shall be liable for any direct, indirect, special, incidental,
consequential, punitive, or exemplary damages, including lost profits (even
if we are advised of the possibility) arising in any way from, and not
limited to any information contained in this Web site, or any information
transmitted via this Web site, or from interacting with content, links, and
web sites, outside of the Hamilton Home Products, Inc. Web site.
Hamilton Home Products, Inc. is not liable for
any damages or losses that may be caused to any product or property due to,
and not limited to, any viruses, defects, or malfunctions in connection with
access or use of this Web site.
Limited One-Year Replacement
Parts Warranty
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This limited
one-year warranty covers all Hamilton Replacement Parts unless otherwise
stated by Hamilton Documentation.
Hamilton Home Products, Inc. warrants that
all new Hamilton Replacement Parts sold by Hamilton, are free from defects
in material and workmanship under normal, non-commercial use and service.
Hamilton will remedy any such defects as they appear within 12 months from
the original order date, subject to the terms and conditions of this limited
one-year warranty stated below:
1. This limited
one-year warranty is granted by Hamilton Home Products, Inc. PO Box 185,
Canal Winchester, Ohio 43110
2. This
warranty shall extend only to any non-commercial owner who has purchased
this residential product other than purpose of resale.
3. The
completion and return of the warranty registration card is a condition
precedent to warranty coverage and performance. Warranty is not valid unless
this card is completed and mailed to the factory within 15 days of equipment
installation.
4. All
Replacement Parts are covered by this limited warranty except expendable and
normal wear parts.
This warranty only applies if the unit is properly installed and operating
according to the manufacturer’s instructions provided with this product.
5. If within
the warranty period any Hamilton product requires service, Hamilton will not
pay shipping charges or labor charges to remove or replace such defective
parts or components. If the part or component is found by inspection to
contain such defective material or workmanship, it will be either repaired
or exchanged, free of charge, at Hamilton’s option, and returned freight
collect.
6. In order to
obtain the benefits of this limited one-year warranty, the owner must notify
the Hamilton of any defects within 30 days of discovery. If after reasonable
time you have not received a satisfactory response, notify in writing,
Hamilton Home Products, Inc. P.O. Box 185, Canal Winchester, Ohio 43110. HAMILTON
WILL ONLY RECEIVE, FREIGHT PREPAID, REMOVABLE PARTS OR COMPONENTS OF SUCH
DEFECTIVE PRODUCTS.
7. This limited
one-year warranty does not apply to any item or component that is damaged in
transit or handling; has been subject to abuse, neglect or accident; has not
been installed, operated and serviced according to Hamilton’s instructions;
has been operated beyond factory rated capacity; altered in any such way
that its performance is affected. There is no warranty due to neglect,
alteration, or ordinary wear and tear. Hamilton’s liability is limited to
replacement of defective items or components and does not include payment of
the cost of labor charges to remove or replace such defective components or
items.
8. Hamilton
will not be responsible for loss of use of any product: loss of time,
inconvenience, or any other indirect, incidental, or consequential damages
with respect to person or property, whether caused directly or indirectly by
the product, a result of breach of contract, neglect or otherwise. Some
states do not allow the exclusion or limitation of incidental or
consequential damages, so the limitation of exclusion in the preceding
sentence may not apply to you.
9. THIS
WARRANTY GIVES YOU SPECIFIC RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS,
WHICH VERY, FROM STATE TO STATE.
10. Any
warranty by Hamilton of merchantability, fitness for use or any other
warranty (expressed, implied, or statutory), representation or guarantee
other than what is set forth herein shall expire at the expiration date of
this limited one-year warranty. Some states do not allow limitation on how
long an implied warranty lasts, so the limitation in the preceding sentence
may not apply to you.
11. Hamilton reserves the right to make changes
in the design and material of its products without incurring any obligation
to incorporate such changes in the units completed on the effective date of
such change.
Contact Information
If customers/users have any questions or
suggestions regarding our privacy policy, please
contact our Customer Service Department at:
Phone: 1-800-879-0123
Email:
contactus@hamiltonhomeproducts.com
Postal Address:
Hamilton Home
Products, Inc.
P.O. Box 185
Canal Winchester, Ohio 43110
www.HamiltonHomeProducts.com
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